November 2019 –
Service in a new dimension

Standstill is not an option in times of turbulence. That is why our service has more than one dimension. And it offers more than one solution. It offers competent employees, various ways of action and the latest technology. All with one goal: to make sure it works for you. We take care of the topics: machine inspections, maintenance, repairs and spare parts. And we keep asking ourselves the question: What else can we do for you? As there is much that we can do – and there is a lot that takes you further. This includes, for example, our new Augmented Support App. With this app and the use of data glasses and tablets, we can analyse problems at the customer’s site more quickly and solve them together with the contact person. In addition, information and documents can be easily read on the machine via a QR code. There is no need to search for the corresponding documentation and the important information is quickly available. Furthermore, the documents and information made available via cloud are always up to date. There is no need to update and handle the documents for the customer. Further advantages of the app are the possibility of support by live video and thus also the cost-efficient, prompt support by additional, possibly also external experts. Our ability to act quickly and easily is always aimed at increasing the productivity and availability of your equipment and reducing downtimes. Have we sparked your interest? Then we look forward to hearing from you.